FAQ
Our un-fluctuating customer service support at bestaez.com will leave you smiling from ear to ear. We want to make sure that you are more than satisfied with us. Our representatives at bestaez.com want to make sure that you are getting the solutions to your problems as they may arise. Our representatives are more than equipped to handle anything that you may encounter. We want to make sure that your concerns are handled in the most competent and fastest way possible. Never hesitate in sending us your questions, concerns, or inquiries anytime, our representatives will be more then happy to assist you.
The Frequently Asked Questions (FAQ) page is here for your convenience so that you can see if maybe your question, concern, or inquiry has already been answered. However, if you are not able to find the answer to your question, please contact us by phone at +1-833-647-1083, email at [email protected], or by clicking our Live Support Button.
Our team at bestaez.com will provide you with the best advice and maintenance you could hope for. Your satisfaction is our business. With unlimited availability, we pride ourselves on providing you with he service you need in real time. Our technical development programs ensure that out agents have the answers you need to eliminate any problems you may encounter online and get you back to browsing, worry free.
With this Frequently Asked Questions (FAQ) page, you can conveniently scan for common incidents that may arise with our services. We are waiting 24 hours a day, 7 days a week to deploy the kind of help you will come to rely on. By calling +1-833-647-1083, or emailing [email protected], you are treating yourself to easy solutions without a wait.
I have a question about upgrading my account?
If the answer you are looking for is not on our FAQ page, then please call us at +1-833-647-1083 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.
I only wanted a trial membership. Why am I still being charged?
All memberships transfer from trial to monthly automatically unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.
How can I cancel my membership?
If you want to cancel your membership with us you can email us at [email protected] call us at +1-833-647-1083, or speak to one of our representatives about it via Live Chat.
Is there a way to know for sure if my account has been canceled?
Once you cancel your account, you should receive an email confirming that it was successfully canceled. If you do not receive this email, check your junk/spam folder. If it is not there, give us a call at +1-833-647-1083 or send us an email at [email protected] and we will be happy to assist you.
I forgot my login information, can someone help?
Our customer service representatives can help you retrieve your username or password information by calling them directly at +1-833-647-1083 as well as by using the email form or the Live Chat feature on the website.
My credit card keeps getting declined and I don’t know why?
There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-833-647-1083 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.
How do I know it is safe to put my credit card information online?
We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-833-647-1083 or email us at [email protected].